Analyze business scenario and work closely with Process Manager to determine on correct solution, ensure the solutions meets business needs and carried out in accordance to global compliance standards
Identify areas where technical solutions will improve business performance and with Celonis system knowledge will be added advantage
Identify and assess training needs for a given subject area
Working closely with Team Leader to understand and gather operation requirements.
Provide preliminary assessment on system capabilities against business requirements with the support and consultation from RPA consultant.
Perform UAT on the business solutions, implementation, monitoring and provision of post implementation support
Participate in Global / Regional projects impacting the operations, including requirements gathering, UAT, implementation of technical solutions and post implementation support.
Provide ongoing support and expertise in day to day operations, including some trouble shooting and issues resolutions.
Keep up to date and maintain high quality of training documentation, supporting respective Team Leader to update the relevant SOP on timely manner.
Deliver solid knowledge training, updates and briefings to team to ensure full understanding of process and procedures after each project / enhancement carried out.
Timely update the project status to manager and highlights any key impact to the operations
Attend regular team meetings ( with respective sub processTeam Lead) to understand the concerns and operational issues from respective team and provide suggestions to improve or close the gaps to achieve overall KPI targets.
Core Relationship
Team Leader / Project Manager e understand the overall business requirements & dateline are met
Process Manager / Process Controller e ensure escalated cases are engaged and closely follow up
Global Team e Sharing best practices to region and learning from other region
Qualification, Experience and Other Requirements
At least 5-7 years working experience of which at least 3 yearsaEUR(TM) experience in people and process management will be added advantage
Supply Chain / Procurement knowledge is a must.
Fluent in English, with excellent interpersonal and communication skills in both written and verbal
Experience in process optimization and delivery of service improvement initiatives
Team player, self-motivated
Advanced ability to recommend and implement technical solutions for cross functional projects
Customer Focus and ability to build relationship with internal and external stakeholders
Stakeholder management skill and ability to drive changes
Min. diploma/degree, Qualification in business management or supply chain will be of advantage
SAP system, Celonis knowledge
Good knowledge of business, finance and supply chain concepts
Good presentation and project management skills
Competency in computer applications, especially MS Excel and MS PowerPoint; knowledge of SAP FICO of advantage
Global VISA and Relocation Specifications:
Primary Location Malaysia - Petaling Jaya
Additional Locations
Worker Type Employee
Worker Sub-Type Regular
Time Type Full time
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.