Job Description

Role: Program Coordinator Term: 6-month contract role Expected commencement: April 2024 About FutureLab: FutureLab, established in 2017, is a leading education-tech (ed-tech) company. We boast the largest mentoring community in SEA with thousands of mentors, connected through our innovative mentoring platform. We foster a dynamic learning culture by facilitating meaningful connections between mentors and mentees from diverse backgrounds. Why do we need this role FutureLab is renowned for assisting local and international partners in cultivating mentorship cultures. As we continue to support our partners, we require a dedicated Program Coordinator to efficiently manage projects, collaborating with fellow coordinators under the supervision of the Program Manager. The successful candidate will play a crucial role in executing projects tailored to specific audiences and program objectives. Criteria: Proficiency in Google Docs, Google Sheets, and Google Slides, with an advanced ability to navigate and leverage these tools effectively. Essential project management experience. For recent university graduates, hands-on experience in organizing university projects is advantageous. Good communication and writing skills in both Bahasa Melayu in English Strong interpersonal skills, including effective networking and communication abilities. A growth mindset, a willingness to explore new challenges, and a commitment to continuous learning. A proven track record as a collaborative team player. Independence and a willingness to be deployed to venues/sites with minimal manpower capacity. Flexibility and adaptability to sudden changes in project requirements or timelines. Critical thinking skills and the ability to strategize project execution and prioritize work effectively. Ability to thrive in a fast-paced environment. : In this dynamic role, you will be responsible for coordinating projects from inception to completion, collaborating closely with other program coordinators. The projects you\'ll be involved in are diverse and impactful, contributing significantly to FutureLab\'s mission. Your responsibilities include but are not limited to the following: Project Execution Planning: Establish strategic planning for each phase of your projects, including communication with multiple stakeholders (mentors, mentees, clients) and the production of information materials. Execute all expected deliverables according to deadlines. Consistently communicate with the Program Manager and fellow coordinators on your work progress, challenges, and seek help if needed. Communication & Public Relations (PR): Represent FutureLab at events, both online and on-site. Establish professional relationships with partners during events. Host and speak professionally during online and on-site events, including product demonstrations. Craft emails and messages for mentors and mentees. Attend impromptu messages from users and take immediate action. Convey technical issues faced by users to the tech team and mediate the conversation back to users. Produce communication materials such as program decks and brochures. Liaise with vendors for any needed logistics arrangements. Documentation & Data Management: Manage data of mentors & mentees using existing project management templates. Follow necessary documentation SOPs, including project progress monitoring. Perks of Working with FutureLab: Join a dynamic team that allows you to showcase your unique talents. Experience growth, progressing from one skill to another with guidance.

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