Quality Assurance Analyst Thai Penang (travel Technology)
Bayan Lepas, Pulau Pinang, Malaysia
Job Description
Overview:Job Summary
If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!Qualifications:Main Requirements:
- Bachelor\xe2\x80\x99s degree or equivalent diploma in any discipline
- Candidate must be able to work on rotational shift (3 shift / 5 working days)
- Minimum 2 years\xe2\x80\x99 experience as QA in call center
- Must be proficiency in English & Thai in terms of written, reading and speaking
- Able to start work immediately is preferred.
- Conduct root cause and other data analysis
- Conduct QA evaluations per client requirements and provides QA progress reports to team lead
- Act as escalation point of contact for process questions, issues and resolution
- Act as Subject Matter Expert (SME) for QA evaluations
- Participate as project team member in problem prevention and continuous improvement projects
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1051320
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationBayan Lepas, Pulau Pinang, Malaysia
-
EducationNot mentioned