Job Description

Mohon

Kelayakan

• 1 - 2 years experiences as a Restaurant Supervisor or similar role; or
• 1 - 2 years experiences customer service management; or
• 1 - 2 years experiences in restaurant operations; or
• Any combination of education, training or experience that provides the required knowledge, skills and abilities. Prior hospitality experience preferred;
• High school graduate or equivalent required;
• Food Handlers Certification required;
• Basic food & beverage knowledge include food safety;
• Computer literacy;
• Oral and written communication skills;
• Must be able to work within flexible work schedule, as schedule may include weekends and/or holidays;
• Must complete a company mandatory cash-handling class;
• Must be team-oriented with the ability to accomplish goals and projects;
• Must be detail oriented and have the ability to manage multiple priorities;
• Maintaining interpersonal working relationship among all personnel;
• Willingness to assume overall responsibility relative to the performance of outlet operations

Tanggungjawab

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization\'s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.
• Long-term planning to create initiatives that further the company\'s overall goals
• Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
• Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
• Communicating with the board or other senior officials about shifting company priorities and projects
• Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
• Identifying opportunities to expand or shift course in order to take advantage of changes in the market

Manfaat

• Overtimes
• Year end bonus
• Monthly KPI bonus
• Medical claim
• Outstation allowance

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