Job Description

RESTAURANT MANAGER

Key Responsibilities:

? Accountable for profitability of the restaurant by building sales and controlling costs.

? Responsible for all activities in achieving smooth restaurant operations and creating exceptional customer experience.

? Execute promotions and marketing plans effectively to achieve expected sales result.

? Measure customer's satisfaction, handle customer feedback or complaints and services recovery.

? Ensure restaurant has optimal number of staff, take appropriate actions to retain staff and make full utilization of manpower resources to maximize productivity.

? Take charge of training, motivating and leading the team to achieve expected goals and objectives.

? Comply with all service and food quality & safety standards in accordance with company's policy guidelines as well as relevant regulatory requirements.

? Manage shifts in rotation with the other restaurant management team to ensure proper hand-over/take-over of subsequent shifts.

? Complete daily paperwork, periodic inventories and statistical reports.

Requirements:

Have a relevant certificate in F&B/hospitality/culinary studies. At least 3 to 4 years of supervisory experience in F&B industry. Sound knowledge in full dimensions of restaurant functions including cost management, customer handling, people management, workplace safety and record-keeping. Able to handle wide range of restaurant activities, identify issues and recommend proper solutions. Can speak, read and write English and Bahasa Malaysia sufficiently. Mandarin speaking is an added advantage. Possess excellent interpersonal skills to interact and maintain good relationships with people. A self-disciplined, self-motivated person with good leadership qualities. Always maintain high standard of personal hygiene, neatly attired and professionally groomed. Able to engage in physical activities which requires long hours of standing and moving around. Required to work on rotating shift basis which includes weekends and public holidays.
Job Type: Full-time

Pay: Up to RM4,000.00 per month

Work Location: In person