Rm 3000] Customer Service Executive For Delivery Platform Mandarin Speaker (pj)

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Minimum SPM level and above or Fresh Graduates are welcome
  • Fluent in Traditional Mandarin (verbal, written and type)
  • Knowledge of English is an added advantage
  • Able to work independently with minimum supervisory
  • Strong work ethic and a can-do attitude
  • Willing to commit on 5 days work per week (with 2 rotational offday)
  • Willing to work on 24 hours rotational shift (9 hours work with 1 hour break included per day)
  • Able to work in Petaling Jaya (fully on-site)
  • Preferable to start working on 31 July 2024
Tanggungjawab
  • Handle daily inbound call, email and live chat
  • Understand customer enquiries and ensure they are answered or routed through the appropriate channel
  • Demonstrate a strong customer service orientation and take responsibility to ensure customer are satisfied
  • Able to communicate effectively with customers in a friendly and polite manner following the processes
  • Work in a team to achieve the required KPI elements and SLA
ManfaatRM 3,000 Basic + Up to RM 300 Night Shift + Up to RM 400 KPI * EPF and SOCSO
  • 12 days of Annual Leave and 14 days of Medical Leave
  • 1 month training with salary provided
  • Comfortable work environment
  • Facilities: Pantry, Rest and Relax Zone
  • FREE Scheduled shutter van provided (Office - LRT - Office)
KemahiranCustomer Service Problem-Solving Communication Skills Product Knowledge Empathy Fluency in MandarinImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1051665
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned