Job Description

:Are you a dynamic individual with a passion for customer service and a flair for sales support? We\'re on the lookout for two talented individual to join our team as a Sales Support Executive, focusing on the vibrant market of Taiwan.The Job:

• Client Communication:

1. Serve as the primary point of contact for clients in Taiwan, addressing inquiries, providing support and information on products and services.
2, Resolve customer issues and complaints in a professional and timely manner.

• Sales Assistance:

3. Collaborate with the sales team to create and manage sales orders & quotations, ensuring accurate and timely processing.
4. Support the sales team in preparing proposals, presentations and other materials for client meetings.
5. Follow up & share latest promotion with clients through phone calls and/or email correspondence.

• Collaboration:

6. Work closely with cross-functional teams to ensure a seamless customer experience.
7. Collaborate with team members to provide support in achieving sales targets.

• Data Management:

8. Utilize CRM tools to maintain and update customer information, track sales activities, and generate reports for analysis.
9. Maintain order records and update the sales database regularly.Requirements:The Person:

• At least 2 years of experience in a sales support, sales administrative, customer service and/or other relevant role.
• Excellent written and verbal communication skills in Mandarin.
• Intermediate level of English.
• Excellent organizational and multitasking abilities.
• Strong communication skills, both written and verbal.
• Attention to detail and a high level of accuracy.
• Must be customer service oriented.
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be tech-savvy.
• Knowledge of the Taiwan market is an added advantage.

Benefits:

• Annual Leaves- Additional annual leave will be credited to you on a yearly basis.
• Medical and Insurance Coverages - We have got you covered.
• Subsidies - Enhancing your well-being, we offer optical and dental subsidies
• Opportunities - Above training and guidance, you will have the opportunity to try, to build your confidence and become your best self, and to interact and build a strong relationship.
• Rocking Diversity- Play hard, work harder with people of diverse skill sets and experiences! Challange yourself to step out of your comfort zone, and you\'ll find yourself growing in way you\'d never imagine.

Inmagine Group