Job Description

Description Key Responsibilities: Execute operational task that require functional expertise or skills Produce necessary output, in line with the objective of the team Provide feedback on key issues faced by both customers and teams Independent checking for all type of functions in respective section are accurate & in compliance with the rules & guidelines Execute and manage all type of payments in respective section timely & within SLA Drive continuous improvement and optimization of processes to enhance customer centricity and productivity Ensure accuracy & all payments are completed & accounted for. Ensure all payments are executed with agreed TAT & accordance to SOP as well as regulatory requirement Perform end of day balancing to ensure all are done accurately before closing the system. Assisting the respective Team Lead to provide feedback and solution for job rotation, as to ensure the existing staff is exposed to other functions within the same circle. Assisting the respective Team lead on plan and manage project timeline. Requirements Requirements: Bachelor Degree - related field and above. Minimum7-9 years experience in banking operation & process improvement initiatives Expertise and capability of performing tasks relevant to the domain and delivering required output Good problem solving skills Ability to provide answers to impromptu questions Good communication skills (ability to communicate/collaborate with team members) Ability to be patient and actively listens to others, and understands others\' views Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

Monster