Job Description

Position Goals: Working closely with our vendor partners, the Soft Services Coordinator will ensure effective and operations whilst maintaining excellent client relationship management. Preferably with prior experience managing cleaning and gardening services, this position will nurture a culture of continuous improvement and work collaboratively with a number of stakeholders to deliver a comprehensive suite of soft services in a commercial building and exclusive residence in central Kuala Lumpur. Duties & Responsibilities Integrate into an existing high-performing facilities management team, to assist in delivering a full suite of property management functions. Provide superior customer service to meet on-site clients\' expectations. Manages timely completion of the scheduled works, while identifying and executing areas of improvement. Assist to manage our maintenance management system (MMS) to ensure timely completion of client work requests. Assist in supervising works, particularly major works, to ensure the workmanship is of high quality. Conduct regular site inspections and assessments to ensure performance measures are always maintained. Develop, apply, and enforce JLL HSSE requirements to ensure a safe working environment for all. Seek ways to constantly reduce costs and improve operational standards. Required Knowledge, Skills, and Abilities Client sites are in central Kuala Lumpur, the applicant should be able to comfortably travel to this location daily. Fluent (written and spoken) in English and Malay. Effective interpersonal skills Goal-oriented - able to focus on meeting all performance targets. Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively. Able to work independently and responsibly with minimal supervision. Strong information technology skills, particularly MS Office. Able to quickly learn how to use JLL software. Experience in working with high-end properties is a plus. Experience in a similar coordination role is a plus. Basic business finance knowledge preferred Required Skills: Job Tags: Hiring JLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\'s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our . For additional details please see our career site pages for each country.

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