Superstar Customer Service Representative

Petaling Jaya, Selangor, Malaysia

Job Description


Petaling Jaya, Jalan SS 26/15 31 Petaling Jaya Selangor Malaysia 47301 Selangor

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Posted 20 hours ago \xe2\x80\xa2 Closing 31 Dec 2023

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Requirements

  • Fluent in English (advanced level) and a bonus if you know Mandarin.
  • Love the smell of alcohol in the morning? Great, because we sell delicious alcoholic cakes that are not halal.
  • Available to work Monday to Saturday, 8am to 6pm. Sundays are for recovery! ( 5 working days)
  • Must have critical thinking skills to solve customer issues and provide creative solutions. We don\'t just want good, we want AMAZING!
Responsibilities
  • You\'ll be the master of communication, answering customer queries through various channels like WhatsApp, social media, and phone calls. We want our customers to feel heard and loved!
  • You\'ll handle delivery orders and packaging with the grace of a ballerina, ensuring customer satisfaction and operational efficiency. We want our cakes to be delivered in style!
  • Complaints may come your way, but you\'re equipped with appropriate solutions to handle them like a pro! You\'re a problem-solving ninja!
  • You\'ll work closely with the production team to make sure everything runs like a well-oiled machine. We want our customers to get their cakes on time, every time!
Benefits
  • Free cakes? Check! You\'ll have access to plenty of our delicious alcoholic cakes - the ultimate treat for any cake lover!
  • Good vibes and great drinks? Check! We\'re a fun and youthful company that knows how to party. If you\'re ready to have some fun while getting the job done, you\'ll IT right in.
  • Bonuses? Check! We appreciate hard work and dedication, so we offer two bonuses a year to reward our superstar employees.
Additional Benefits
  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Training Provided
  • Overtime Pay
  • Company Trip
  • 5 Working Days
  • Staff Discount

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Job Detail

  • Job Id
    JD959837
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2400 - 3500 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned