Teammates (customer Service) Hk Market
Bangsar South, Malaysia
Job Description
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As a Teammate, you must:
; Requirements: - So, do you have what it takes to become a teammate? We\xe2\x80\x99re looking for someone who:
- Provide customer satisfaction and experience
- Meet and exceed client mandated KPI\'s (Key Performance Indicators)
- Be aware of TaskUs policies and keep things confidential
- Provide feedback to management concerning possible problems or areas of improvement
- Participate in training to improve work performance
; Requirements: - So, do you have what it takes to become a teammate? We\xe2\x80\x99re looking for someone who:
- Is willing to work on shifting schedules
- Is willing to work on-site
- Has call experience (a plus but not required, fresh graduate is very much encouraged to apply)
- Able to speak in Cantonese. This is required as Teammates will provide support for Hong Kong customers.
- Has strong verbal, written and comprehension skills
- Is computer literate and proficient to use Windows OS, Apple OS X, MS Office and Google applications
- Meets the typing requirement (30WPM for Voice)
- Has critical thinking skills with a focus on issue resolution and customer satisfaction
- Can multitask and has high attention to details
- Is self-motivated, can work independently, and contribute to cross-functional and global teams
- Is flexible and can quickly adjust to frequent process and information changes
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Job Detail
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Job IdJD912558
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangsar South, Malaysia
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EducationNot mentioned