Telesales Customer Service

Kuala Lumpur, Malaysia

Job Description


Abang UsedCar Sdn Bhd is a fast pace company that are expanding rapidly now. We are specialist in pre-owned cars and are creating something unique towards the market.We are looking for a highly motivated and target driven sales to be part of our team. You\'ll play a crucial role in driving the company growth together.What do we need from you?

  • Language proficiency: English, Bahasa Malaysia.
  • That you are here to build your career growth seriously , so that we can do IT together
  • Good attitude and responsible character. Very important needed
  • Independent with persuasive interpersonal skills and results-driven.
  • Good with communication
  • Problem solving + critical thinking providing best solution
  • Exhibit strong negotiation and problem solving skills.
  • Develop and execute the plan to drive sales growth
Responsibilities
  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company\'s service standards.
  • Effectively manage large numbers of incoming calls.
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
Benefits
  • Bonus
  • Performance Bonus
  • Yearly Increments to upgrade your basic salary yearly & improve your lifestyle.
  • Annual leave and sick leave
  • Career Growth
  • Personal Career development ( Career Progression opportunities - you maybe able to get promotion easily.)
  • Medical & Insurance Coverage
  • KWSP and SOCSO
Additional Benefits
  • EPF / SOCSO / PCB
  • Performance Bonus
  • Allowance Provided
  • Company Trip
  • Annual Bonus
  • Training Provided
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Job Detail

  • Job Id
    JD1037298
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned