Tm, Mass 1
Job Description
Description
Primary Objective:
Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross selling/up-selling Bank\'s products and services towards customer satisfaction.
Key Responsibilities:
Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross selling/up-selling Bank\'s products and services towards customer satisfaction.
Requirements
Requirements:
Bachelor Degree - Any related field(s).
Preferably with working experience in customer service, telemarketing, call center or any other related roles which requires frequent interaction with custome
- Pleasant personality with excellent verbal and written communication skills. \xe2\x80\xa2 Excellent telephone etiquette.\xe2\x80\xa2 Able to work independently with minimum supervision.\xe2\x80\xa2 Strong oral communication and problem solving skills.\xe2\x80\xa2 High customer service orientation.\xe2\x80\xa2 Computer literate.\xe2\x80\xa2 Good stress management ability.\xe2\x80\xa2 Must be a strong team player
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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Job Detail
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Job IdJD906127
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned