ABOUT US: At Total IT Global, we elevate your digital journey with cutting edge innovation, to achieve your vision of 'the enterprise…
Responsibilities: Handle Level 1.5 technical support requests efficiently according to service deliverables. Provide remote assistance (calls, emails, chat) to users in local…
Job Description: Responsibilities: Assist with the NOC L1 escalations at OS level and some application levels. Maintenance and implementation of remediations for…
Core Responsibilities: ? Manage a team of ServiceDesk to ensure adequate resources to cover 24x7 support and delivery ? Establish and enforce…
Job Summary Strategy Awareness and understanding of the Group's business strategy and model appropriate to the role Business Facilitate technical troubleshooting efforts…
Description Troubleshoot on EUC/Server/Network related issues Provide support for O365 Familiar with desktop reimaging Troubleshoot hardware/software related issues Application troubleshooting Event monitoring…
Responsibilities of the Role: Maintain a high degree of service for end user computing support by keeping to Acknowledgement and Response Time…
The key responsibilities include: Demonstrate strong leadership in managing teams by communicating expectations, setting priorities, and motivating staff, especially during peak project…
Job Summary: We are seeking a highly motivated, technically astute, and results driven Bilingual Sales Specialist to join our System Integration team…
Requirement for Level 1 Customer Service Support (Japanese Speaker Non Technical Helpdesk) Applicant must be willing to work on rotational shifts &…
Title: ServiceDesk Shift Lead Core Responsibilities: Manage a team of ServiceDesk analyst to ensure adequate resources to cover 24x7 support and delivery…
Job Description We are seeking a dedicated Support & Customer Service Manager to lead our Level 1 Support team and ensure excellent…
Job Summary Lenovo PCCW Solutions (LPS) is seeking a proactive and customer focused IT Support Specialist to join our Internal IT team.…
Job Description: Lead a dedicated team focused on IT service delivery and infrastructure, fostering an environment of excellence and reliability in support…