Job Description : Oversee the quality of the BPO agents from 3 locations: Malaysia, Philippines and Indonesia. Identify key improvement areas and…
Title: Operations Analyst Reports to: Operations Manager Role summary: An analytical and driven individual contributor role responsible for diagnosing and analyzing the…
Qualifications Minimum Education Requirement: Diploma/Degree and above Minimum Relevant Work Experience: 1 year's customer service experience or any relevant experience Language Required:…
We encourage our people to seize the opportunity to bring flexibility, innovation and determination to every situation. By doing this, our people…
Job Description: Responsibilities: Requirement Gathering and Analysis Collaborate with stakeholders to understand business needs, pain points, and objectives. Conduct workshops, interviews, and…
Job description: Develop project plans and track and measure project milestones. Conduct QA and user acceptance tests during new program releases. Analyse…
Company Nature ELV & ICT (Expanding Business) Location: HQ Johor Jaya, 81100 Working Hours: Mon Sat, 8am 5pm (1.5 hour for break)…
We are looking for a proactive and detail oriented Quality Control Executive to join our team. The successful candidate will play a…
We are seeking an experienced Technical Business Analyst with strong expertise in AS/400 (IBM iSeries) and/or Silverlake Core Banking systems. The ideal…
Job descriptions : Monitor and analyst quality metrics, including defects rates, customer complaints and non conformance reports to identify trends and implement…
Job Description: We are looking for an experienced Business Analyst to join our team. The ideal candidate will have strong analytical, communication,…
Key Responsibilities Engage with clients to understand their business operations, challenges, and requirements. Conduct requirement gathering sessions, workshops, and process mapping. Analyse…
We are seeking a System Analyst specializing in Peoplesoft Campus Solutions to join a team within the Technology & Telecoms industry. This…
Remote Position: Hybrid Region: Asia Country: Malaysia State/Province: Kedah City: Kulim General Overview Functional Area: Quality (QUA) Career Stream: Operations Quality (OPQ)…
Job descriptions : Monitor and analyst quality metrics, including defects rates, customer complaints and non conformance reports to identify trends and implement…
Job Title: Senior Business Analyst Job Category: IT Delivery Department/Group: IT Position Type: Permanent Location: KL, Malaysia Reporting To: Delivery Lead Job…
Location: Kedah Rubber City Job Description: Conduct on site inspections to ensure construction works meet design specifications and company quality standards. Perform…
Department: Engineering / Cloud Solutions Responsibilities Own the end to end testing process, including requirement analysis, test case design, execution, defect tracking,…
Job Description: DXC Technology helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring…
Why choose iZeno? iZeno was founded in 2003 to provide enterprises with custom built technology solutions they need to keep their business…