Repair and maintain guest room facilities, lights, furniture, and equipment. Perform routine maintenance and repairs on equipment and systems. Liaise with the contractors on scheduled maintenance. Maintain accurate records of maintenance activities and equipment status. Report all defects to Operations…
Responsibilities: Provide timely and reliable technical support to both staff and guests, troubleshooting issues with applications and infrastructure. Responsible for the smooth functioning and coordination of vendors for Guest Internet, Property Management Systems, Point of Sale, and other software vendors.…
Key Responsibilities HR Strategy Implement, and update HR policies, SOPs, and employee handbooks. Ensure HR practices/changes are compliant with Malaysian labor law (EA 1955, EPF, SOCSO, EIS, HRDC, etc.). Reports to GM and Owner to develop more efficient HR processes…
Tasks & responsibilities Managing day to day operations of the hotel across Front Office, Housekeeping, Lounge and Kitchen. Ensuring that the daily sales, ADR and occupancy objectives are achieved. Work with the rest of the management team in creating and…
Daily Job Scope Makes daily reservation count for arrival and departures. Complete report on timely manner. Receive and reply call and email inquiry. Preparation and preregistration for group arrival. Accommodating guest request and inquiry. Up selling room and promoting the…
Responsibility Handling check in and check out duties. Makes daily reservation count for arrival and departures. Complete reports on timely manner. Receive and reply call and email inquiry. Accommodating guest request and inquiry. Up selling room, lounge access (food &…
Towards Our Guest Consistently deliver Capsule Experience and the ultimate CHG service attitude CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. Maintain high level of product knowledge of…