Customer Service Agent, Mass 1
Job Description
Description
Primary Objective:
Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross selling/up-selling Bank's products and services towards customer satisfaction.
Key Responsibilities:
Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross selling/up-selling Bank's products and services towards customer satisfaction.
Requirements
Requirements:
Bachelor Degree - Any related field(s).
Preferably with working experience in customer service, telemarketing, call center or any other related roles which requires frequent interaction with custome
- Pleasant personality with excellent verbal and written communication skills. . Excellent telephone etiquette.. Able to work independently with minimum supervision.. Strong oral communication and problem solving skills.. High customer service orientation.. Computer literate.. Good stress management ability.. Must be a strong team player
- Good career progression opportunity
- Attractive numeration package and benefits
- Good working environment
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Job Detail
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Job IdJD863061
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned