Job Description

List-ID: 100636445Today 11:50



Location: Taman Daya, Kepong
Working hours: 10 am to 6 pm
Working Days: Monday to Friday
Fluency in Bahasa Malay, Middle in Mandarin, and English

Job Duties Include:

1. Overcoming the initial objections that consumers will have.
2. Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide a resolution to the customer.
3. We handled a high volume of primarily outbound phone calls while delivering highly professional service to our customers.
4. Exceeding our Key Performance Indicators that will be managed through our call center management team.
5. Comfortable meeting production goals in a deadline-driven environment.

Job Details

Job Info & Requirement
Contract Type

Full-time
Job Type

Executive
Experience Level

1-3 years
Job Categories

Customer Svc/Call Centre
Minimum Education Required

We are looking for the following: Minimum SPM or prior outbound dialing experience, preferably in a call center, collection department, or telesales environment with 1-year experience
Language Required

Mandarin/Cantonese, Bahasa Malaysia, English
Nationality Preferred

Malaysians Only
Gender Preferred

All Genders
Own Transport

None
Salary & Other benefits
Salary

RM 2,252 to RM 2,423 per month
Other Benefit (Optional)

You\'ll achieve more when you join: 1. Monthly celebrate a birthday 2. Company event celebrates 3. Team building activities 4. Company trip local and oversea 5. Opportunities for promotion

Mudah.my