Customer Service Representative

Kuala Lumpur, Malaysia
Agensi Pekerjaan Hiredsearch Services Sdn Bhd
8 Current Jobs Openings
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Job Description


MohonKelayakan

  • At least SPM
  • Must be able to read & write in Mandarin
  • Call Centre / Customer Service background is an added advantage
  • Fresh Graduates are Welcome!
Tanggungjawab
  • Handle pre and post reservation inquiries by phone, email
  • Handle customer requests by phone / email
  • Modify, change and / or cancel existing reservations
  • Make outbound calls to hotel / guests to arrange special request
  • Act as liaison between guest & hotel to resolve complaints
  • Manage relationships with hotels by providing high levels of customer service and account management support
Manfaat
  • Permanent
  • RM3000 Flexi Benefits per annum* (Optical, Dental, IT Gadget and Flight Ticket when you travel!)
  • RM100 Gym subsidy
  • Monthly KPI Bonus payout
  • Yearly Increment
  • 15 days Annual Leave
  • 3 days Childcare/Parental Care Leave
  • 1 Birthday Leave
  • OT claimable
  • Double Pay / Replacement Leave on Public Holiday
  • Medical & Insurance coverage (including immediate family)
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Job Detail

  • Job Id
    JD1041505
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned
 
 
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