Snr Mgr, Cust Tch Pnt&com Egmt

Kuala Lumpur, Malaysia

Job Description








Working Hour Regular Hours
Monday - Friday



Business Area Community Banking



Location Malaysia - Kuala Lumpur










Description


Primary Objective: Support Head, Customer Touch Points and Customer Engagement on Customer Touch Points and Community Engagement (Community Banking) related initiatives.

Key Responsibilities:

  • Plan and coordinate Community Day at region / branch level to increase market share for Group Retail Distribution\xe2\x80\x99s retail businesses.
  • Liaison person between Group Retail Distribution and internal stakeholders within Group Community Banking as well as from other SBS/SFS.
  • Plan and collaborate with RHB Academy, sales channel and product owner on sales staff development.
  • Liaison person between product owner, sales channel and CAD on leads centralization and effective tracking.




Requirements
Requirements:
  • Minimum 5-10 years of leadership experience in Retail banking, e.g. business development, sales & marketing, customer relationship management, customer experience, operations, product development, strategy & planning.

Other skills required:
  • Knowledgeable/ experienced in overall retail banking\xe2\x80\x99s sales distribution, products, operations, processes & customer experience management.
  • Good in interpersonal and negotiation skill with internal and external stakeholders




Benefits
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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Job Detail

  • Job Id
    JD932794
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned