Snr Mgr, Cust Tch Pnt&com Egmt

Kuala Lumpur, Malaysia

Job Description


Description Primary Objective: Support Head, Customer Touch Points and Customer Engagement on Customer Touch Points and Community Engagement (Community Banking) related initiatives. Key Responsibilities: Plan and coordinate Community Day at region / branch level to increase market share for Group Retail Distribution\'s retail businesses. Liaison person between Group Retail Distribution and internal stakeholders within Group Community Banking as well as from other SBS/SFS. Plan and collaborate with RHB Academy, sales channel and product owner on sales staff development. Liaison person between product owner, sales channel and CAD on leads centralization and effective tracking. Requirements Requirements: Minimum 5-10 years of leadership experience in Retail banking, e.g. business development, sales & marketing, customer relationship management, customer experience, operations, product development, strategy & planning. Other skills required: Knowledgeable/ experienced in overall retail banking\'s sales distribution, products, operations, processes & customer experience management. Good in interpersonal and negotiation skill with internal and external stakeholders Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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Job Detail

  • Job Id
    JD939134
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned