Snr Mgr, Cust Tch Pnt&com Egmt
Kuala Lumpur, Malaysia
Job Description
Description
Primary Objective:
Support Head, Customer Touch Points and Customer Engagement on Customer Touch Points and Community Engagement (Community Banking) related initiatives.
Key Responsibilities:
- Plan and coordinate Community Day at region / branch level to increase market share for Group Retail Distribution\xe2\x80\x99s retail businesses.
- Liaison person between Group Retail Distribution and internal stakeholders within Group Community Banking as well as from other SBS/SFS.
- Plan and collaborate with RHB Academy, sales channel and product owner on sales staff development.
- Liaison person between product owner, sales channel and CAD on leads centralization and effective tracking.
Requirements:
- Minimum 5-10 years of leadership experience in Retail banking, e.g. business development, sales & marketing, customer relationship management, customer experience, operations, product development, strategy & planning.
- Knowledgeable/ experienced in overall retail banking\xe2\x80\x99s sales distribution, products, operations, processes & customer experience management.
- Good in interpersonal and negotiation skill with internal and external stakeholders
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards
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Job Detail
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Job IdJD940436
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned