Amari Hotels & Resorts
Operations o To handle the reservation correspondence, conversation accurately and neatly. o To ensure that all reservations are reconfirmed within 24 hours in a good command of English according to brand service standard via the proper channel. o To ensure…
General o Know the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes for the outlet(s) assigned. o Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery.…
Commis Cook (Chinese Cuisine) Keeps kitchen area clean and organized. Ensures all supplies are arranged properly in designated storage areas. Prepares all mise en place according to established checklists and daily instructions. Assists chefs in roasting, grilling, blanching, etc., of…
Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) Serve as the point of contact for clients…
To coordinate and support Food & Beverage Department in administration, reservation and to liaise with all the other hotel departments in order to ensure smooth F&B Outlets operation. Creating an atmosphere of hospitality and guests delights, while coordinating the operation…
General o Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o Ensures all opening and closing duties are implemented in accordance with established standards. o Conducts daily shift briefings. o…
General o Reads the logbook daily and take action accordingly. o Provides information regarding the hotel’s facilities & services. o Ensures to always be informed of VIP in house and daily functions. o Handles guest complaints in accordance with service…
General Responsibilities Demonstrates full knowledge of the food menu and special promotions, including preparation times, cooking methods, main ingredients, and accompaniments for the assigned outlet(s). Handles all guest requests and complaints professionally, following the hotel’s service recovery guidelines. Prepares duty…
Maintains cleanliness and hygiene in all kitchen areas at all times. Ensures all supplies and ingredients are properly stored, labeled, and organized in designated storage areas. Prepares all mise en place according to established checklists and daily operational requirements. Assists…
? All applicants must exhibit an approachable and enthusiastic demeanor through body language eye contact and verbal dialogue. ? Responsible for answering all incoming calls in a friendly and effective manner. ? Exercise proper telephone etiquette and comply with the…
· Perform his duties and responsibilities to the highest standard possible. · Carry out inspection rounds of all machinery rooms and report any situation that requires attention. · Carry out visual inspections of all guest public area sand report defects.…
§ In the absence of the Manager, Engineering and the Assistant Manager, Engineering to take responsibility for the safe and efficient running of the engineering department manpower, equipment, machinery and systems. § Immediately reporting any occurrence or situation that he…
Rooms o Coordinates with Front Desk concerning room status and others. o Ensure the following procedures are implemented according to standards: ? Key Procedure ? DND (Do Not Disturb)/Double Locked ? Baby Sitting ? Room Discrepancy ? Lost & Found…
· General o Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. o Ensures all opening and closing duties are implemented in accordance with established standards. o Conducts daily shift briefings.…
§ General o Reads the logbook daily and take action accordingly. o Provides information regarding the hotel’s facilities & services. o Ensures to always be informed of VIP in house and daily functions. o Handles guest complaints in accordance with…
o Answers incoming calls following the Amari Brand Standard telephone etiquette. o Directs call to guest rooms, team members or departments. o Places outgoing calls. o Receives guest messages and deliver the same to the guest. o Logs all wakeup…
Process guest check ins and check outs according to hotel service and standard operating procedures. Pre register designated guests and prepare key packets. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Maintain confidentiality of all guests…
Main Duties & Responsibilities · Prepare and compile month end reports for the General Manager; · Ensure all General Manager’s reports are compile for submission a head of dateline; · Ensure all correspondences are updates and replied on a timely…
§ Assists in the operation at peak times and any other times business needs require your hands on assistance. § Ensures cleanliness of all F&B OE, kitchen areas and equipment. § Controls issuance/storage of all F&B related OE and coordinates…
· Keeps the kitchen area clean. · Maintains food preparation according to recipes and plate presentation standards. · Knows how to operate equipment belonging to the kitchen area. · Maintains all operating items at established par stock level. · In…
· Keeps the kitchen area clean. · Maintains food preparation according to recipes and plate presentation standards. · Knows how to operate equipment belonging to the kitchen area. · Maintains all operating items at established par stock level. · In…