Responsibilities Deliver customer service in line with contractual KPIs. Understand customer needs, provide accurate information, and resolve issues effectively. Communicate with customers in a courteous, empathetic, and professional manner. Maintain up to date knowledge of client products/services. Prepare accurate documentation…
Roles & Responsibilities Review online videos, content, complaints, and legal notices submitted by end users regarding incorrect decisions related to copyrighted materials. Evaluate and update content on a major social media platform. Conduct content audits and prepare materials for social…
Role Overview We are seeking an experienced and driven District Manager to oversee multiple retail stores within the region. This role works closely with the Retail Operations Manager (ROM) to achieve sales targets, ensure consistent brand standards, and drive overall…
ROLE DESCRIPTION A District Manager supervises and oversees the operations of retail store branches within a certain region and collaborating with Retail Operations Manager (ROM) to set goals such as sales estimates and revenue projections, ensuring that marketing efforts are…
Job Responsibilities: Provide excellent customer service and ensure a pleasant dining experience Take orders accurately and serve food & beverages to customers Maintain cleanliness of dining area, tables, and utensils Assist in preparing tables before service and clearing after meals…
Benefits? Store Commission Individual Commission Year End Performance Bonus RM300 Attendance Allowance RM200 Transport Allowance Working Hours? 5 working days per week 3 shifts (rotation basis): 9:00 AM – 7:00 PM 11:00 AM – 9:00 PM 12:15 PM – 10:15…
Outlet: 1U?SS2?IOI CITY MALL Responsibilities Greet customers warmly and take their orders accurately. Prepare and serve food and beverages according to company standards. Maintain cleanliness and hygiene of the dining and work area. Assist in cashiering, packing, and stock arrangement…
Outlet ?1U / SS2 / IOI CITY MALL Job Summary We are looking for a responsible and motivated Assistant Restaurant Manager to support daily restaurant operations. You will assist the Restaurant Manager in leading the team, ensuring excellent customer service,…
Basic Salary + Allowances + Overtime Pay + Incentives Total Salary up to RM2,000 – RM2,300 Basic Salary: RM1,700 Monthly Certification Allowance (from 2nd month onwards): RM400 Additional Monthly Allowance: RM100 Monthly Incentives + Overtime Allowance Working Time :6 days…
Job Description: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. Manage inbound call and emails. Follow communication procedures, guidelines and policies. Identify…
Benefits? Store Commission Individual Commission Year End Performance Bonus RM300 Attendance Allowance RM200 Transport Allowance (Applicable to Klang Valley outlets only) Working Hours? 5 working days per week 3 shifts (rotation basis): 9:00 AM – 7:00 PM 11:00 AM –…
Job Responsibilities: Greet customers, take orders accurately, and provide excellent service Prepare various tea, milk tea, and specialty beverages according to standard procedures Ensure the taste, quality, and serving speed meet company standards Handle cashiering, order taking, and customer inquiries…