Restaurant Captain

George Town, M07, MY, Malaysia

Job Description

A restaurant captain's job description includes overseeing daily operations, supervising service staff, and ensuring high-quality customer service. Key responsibilities involve greeting guests, handling complaints, managing orders, performing financial tasks like billing, and maintaining cleanliness and safety standards. This role also requires staff training, pre-meal briefings, and ensuring the restaurant meets service and hygiene standards. Key responsibilities

Guest service

: Greet guests warmly, assist with seating, and ensure their satisfaction by handling requests and resolving any complaints.

Staff supervision

: Lead and coordinate the service team, conduct pre-meal briefings, and ensure staff are following all hotel and restaurant procedures.

Operational management

: Oversee daily operations, including setting up tables, monitoring service flow, and ensuring all equipment and areas are clean and well-maintained.

Menu and order management

: Possess thorough knowledge of the menu, answer guest questions, and ensure orders are accurately entered and communicated to the kitchen.

Financial duties

: Handle billing and process payments accurately using the point-of-sale system.

Training and development

: Train new staff, provide feedback, and encourage problem-solving among the team.

Safety and cleanliness

: Maintain a safe and sanitary work environment and ensure all food and beverage service areas adhere to high standards.

Coordination

: Communicate effectively with other departments and keep management informed of restaurant activities.
Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

Additional leave Health insurance Maternity leave Meal provided Opportunities for promotion Professional development
Experience:

Food service: 2 years (Required)
Language:

English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1316472
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    George Town, M07, MY, Malaysia
  • Education
    Not mentioned