1. Customer Service & Communication Greet and assist customers promptly and professionally. Handle customer inquiries via walk in, phone, email, and messaging platforms. Provide product/service information and guide customers in decision making. Manage customer feedback, complaints, and escalate issues when…
1. Billing & Supplier Coordination Receive, verify, and process invoices from lens suppliers. Ensure all billing details match purchase records and delivery orders. Update billing information into the system accurately and promptly. 2. Documentation & Record Management Maintain organized digital…
1. Social Media Content Provide daily updates across all company social media platforms (Instagram, Facebook, TikTok). 2. Content Planning & Strategy Develop a weekly content calendar to plan, organize, and schedule engaging content. Research and implement strategies to increase followers,…
Receive, inspect, and verify all incoming optical products and supplies (frames, lenses, contact lenses, accessories) for quantity and quality. Ensure all stock items are correctly labeled, organized, and stored in the storeroom or display area according to company standards. Conduct…
Executive Support Manage the Director’s schedule, appointments, and communications. Prepare letters, reports, presentations, and briefing notes. Track priorities, deadlines, and follow up on outstanding tasks. Maintain confidentiality and handle sensitive matters with discretion. Corporate Secretarial & Compliance Maintain statutory documents…
Job description Customer Service Greet and assist customers in selecting eyewear and optical products. Provide product information and after sales support. Sales Meet daily/monthly sales targets. Promote lenses, frames, and packages effectively. Cashiering Handle payments via cash, card, or e…
Job description Customer Service Greet and assist customers in selecting eyewear and optical products. Provide product information and after sales support. Sales Meet daily/monthly sales targets. Promote lenses, frames, and packages effectively. Cashiering Handle payments via cash, card, or e…
Job description Customer Service Greet and assist customers in selecting eyewear and optical products. Provide product information and after sales support. Sales Meet daily/monthly sales targets. Promote lenses, frames, and packages effectively. Cashiering Handle payments via cash, card, or e…
VACANCY: ACCOUNTANT Work Location: Miri, Sarawak Company Headquarters: Kota Kinabalu, Sabah Join Our Team! We are seeking a dedicated and detail oriented Accountant to manage our financial operations and reporting between the Miri site and Kota Kinabalu HQ. The ideal…
We are looking for: Trainer who is responsible for developing, conducting, and evaluating training programs for retail staff in the optical industry. This role ensures that all employees possess the necessary knowledge, skills, and customer service standards to deliver an…
We are looking for: Operation Executive who supports the overall day to day operations of optical retail outlets to ensure smooth, efficient, and customer focused service delivery. This role involves overseeing store performance, coordinating with retail teams, maintaining inventory standards,…
Job description 1. Operational Supervision: Oversee daily operations of the optical store. Ensure smooth workflow from customer reception to eyewear delivery. Monitor stock levels and coordinate with suppliers for replenishment. 2. Staff Management: Supervise and support opticians, sales assistants, and…
Key Responsibilities: Prepare and assemble prescription lenses into frames according to optical standards and prescriptions provided. Verify lens specifications, measurements, and quality before dispensing to customers. Perform lens edging, fitting, and alignment using specialized optical machinery. Conduct frame adjustments, repairs,…
Key Responsibilities: Conduct comprehensive eye and vision examinations for customers. Diagnose vision problems and eye diseases such as myopia, hyperopia, astigmatism, and glaucoma. Prescribe and fit eyeglasses, contact lenses, and other visual aids according to individual needs. Advise patients on…
Receive, inspect, and verify incoming optical products and supplies. Ensure stock is properly labeled, stored, and arranged in the storeroom or display area. Perform regular stock checks, audits, and reconcile discrepancies. Coordinate stock transfers between outlets and main warehouse. Prepare…
Job description Customer Service Greet and assist customers in selecting eyewear and optical products. Provide product information and after sales support. Sales Meet daily/monthly sales targets. Promote lenses, frames, and packages effectively. Cashiering Handle payments via cash, card, or e…
Job description Customer Service Greet and assist customers in selecting eyewear and optical products. Provide product information and after sales support. Sales Meet daily/monthly sales targets. Promote lenses, frames, and packages effectively. Cashiering Handle payments via cash, card, or e…