The Ruma Hotel & Residences
The Purchasing Manager is responsible for sourcing, negotiating, and purchasing all goods and services required for hotel operations, including food & beverage, housekeeping, engineering, and administrative supplies. The role ensures cost control, quality standards, timely delivery, and compliance with hotel…
Job Summary – Chief Steward The Chief Steward is responsible for overseeing the stewarding operations of the hotel, ensuring the highest standards of cleanliness, hygiene, and sanitation across all kitchen and food & beverage areas. This role manages stewarding staff,…
Key Responsibilities Oversee daily Front Office and Guest Services operations, including reception, concierge, bell services, and guest relations. Ensure smooth guest arrival and departure experiences, including check in/check out efficiency. Handle guest complaints and service recovery professionally, ensuring high guest…
Key Responsibilities Assist in food preparation, cooking, and plating as per recipes and standards Support the Chef de Partie in daily kitchen operations Ensure food quality, portion control, and presentation meet hotel standards Maintain cleanliness and hygiene of the work…
Job Summary The Restaurant Server is responsible for delivering exceptional dining experiences to hotel guests by providing prompt, courteous, and efficient food and beverage service. This role ensures that all guests are welcomed warmly, orders are taken accurately, and service…
Job Summary: The Senior Event Sales Manager is responsible for driving revenue through the successful sales and coordination of events, meetings, conferences, and banquets within the hotel or hospitality venue. This role involves developing and maintaining strong client relationships, identifying…
Job Summary The Spa Receptionist is responsible for delivering a warm and professional welcome to all spa guests, managing spa reservations, and ensuring smooth daily spa operations. This role serves as the first point of contact for the spa and…
You will be responsible to provide an excellent and consistent level of service to your guests. The Pool Attendant is responsible to ensure the smooth operation of the activities and maintenance of equipment in Gym and Pool. Qualifications At least…
Job Summary The Spa Therapist is responsible for delivering professional and personalized spa treatments to hotel guests, ensuring a relaxing and rejuvenating experience. This role includes performing a variety of massage, body, and beauty therapies while maintaining the highest standards…
To provide clean, hygienic, comfortable, hazard free areas in the hotel guestrooms and corridors, in order to achieve highest standards of guest satisfaction and organizational profitability, in an atmosphere of high individual morale. Cleaning guestrooms and surroundings to the standard…
Job Summary The Bellman is responsible for providing a warm welcome and assisting guests with their luggage, transportation needs, and general inquiries. This role plays an important part in creating a positive first and last impression of the hotel. The…
Assist all the guests at the Hotel, with warm welcoming guests from driveway, assisting guests on door opening from arriving and departing vehicles, ensure that all hotel standards are applied and to carry out any other duties as requested by…
Job Summary The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office to ensure a smooth, efficient, and guest centric experience. This role supervises the Front Office team, manages guest interactions,…
Key Responsibilities Supervise stewarding associates during daily operations and assign tasks. Ensure proper cleaning and sanitizing of kitchen equipment, utensils, plates, cutlery, and glassware. Maintain cleanliness of kitchen areas, receiving docks, dishwashing area, and back of house F&B sections. Oversee…
Job Scope / Responsibilities Daily Cleaning & Maintenance Clean and maintain all public areas including lobby, corridors, restrooms, lift landing, staircases, entrances, and back of house areas. Clean glass panels, doors, windows, walls, and furniture. Sweep, mop, vacuum, and polish…
Experience Minimum SPM (or equivalent) required. Diploma in Procurement, Supply Chain, Hotel Management, or related field is an advantage. 1–2 years working experience in purchasing, receiving, or store operations; preferably in the hotel/F&B industry. Fresh graduates may be considered depending…
Job Summary – Safety & Security Manager The Safety and Security Manager is responsible for ensuring the safety and protection of all guests, employees, and hotel assets. This includes implementing and monitoring security policies, procedures, and emergency response plans, as…
Key Responsibilities: Design and produce marketing materials such as brochures, flyers, menus, posters, banners, signage, digital ads, and social media content. Ensure all designs comply with brand guidelines and maintain a consistent visual identity across all platforms. Collaborate with the…
Job Summary: The Guest Services Agent is responsible for providing exceptional service to guests from arrival to departure. This role includes handling check ins and check outs, responding to guest inquiries, managing reservations, and addressing guest concerns in a professional…
Process incoming invoices and ensure proper authorization. Manage accounts receivable, issue invoices, and follow up on overdue payments. Monitor and record payments, ensuring timely processing of financial transactions. Identify and resolve discrepancies Maintain accurate and up to date financial records.…
Job Summary: The Assistant Director of Events is responsible for assisting in the overall management, planning, and execution of all events, conferences, and social functions held within the hotel. This role supports the Director of Events in leading the Events…
Job Summary The Safety & Security Officer is responsible for ensuring the overall safety and security of guests, associates, and hotel property. This role supervises daily security operations, monitors compliance with safety regulations, and implements preventive measures to minimize risks.…
Job Summary The Safety & Security Supervisor is responsible for ensuring the overall safety and security of guests, associates, and hotel property. This role supervises daily security operations, monitors compliance with safety regulations, and implements preventive measures to minimize risks.…