1. Supervise and lead the Team with setting performance goals and monitoring KPIs 2. Handle the complex case esaluated by representative 3.…
Contacting / received calls from customers and explaining the benefits and advantages of car / motorcycle insurance renewal services within the company…
Job Summary: We are looking for a proactive and customer oriented individual to join our Service Centre team. The role involves providing…
As a Call Center Executive, you will be the first point of contact for our valued banking customers. Your primary responsibility is…
Job Description: Answering incoming calls, responding to live chat inquiries, and emails from customers regarding products and services professionally and courteously. Providing…
We're looking for a motivated and dynamic Customer Care Executive (Indoor Sales) to join our expanding team. In this role, you'll strengthen…
Job Requirement: Malay candidate needed SPM leavers who are interested to start their career in a call center are also encouraged to…
KEY ACCOUNTABILITIES To provide a positive and productive direction, requests and guidance to a group of customer care staffs to achieve departmental…
Job Description Handle inquiries and attend to customer's needs. Handle data entry into computer system. Investigate customer complaints/issues. Handle booking inquiries by…