Job Description:Role Proficiency:Follow/update runbook/SOP to monitor track and co ordinate to closure/service requestsOutcomes: * 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP…
Job Description:Role Proficiency:Possess basic understanding of engineering principles in Electrical/ Mechanical. Work as a part of the team in all Electrical/ Mechanical CAD activities under the guidance of a Lead.Outcomes:Electrical: Development of 2D wire harness drawings conforming with customer requirements…
Job Description:Role Proficiency:Capability for monitoring the team performance and provide support to the team for closing the transactions on time and allocation of work to the team. rnWork with the team for increasing the vendor data base and support the…
Job Description:Role Proficiency:Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 Software EngineeringOutcomes: * Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code…
Job Description:Role Proficiency:Able to work under close supervision of teams and leadership meeting deadlines. Comfortable interacting and asking questions to all levels of the organization. Have the ability to proactively raise issues or questions. Awareness of UST Global's structure and…
Job Description:Role Proficiency:Act creatively to develop applications and select appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions account for others' developmental activitiesOutcomes: * Interpret the application/feature/component design to develop the same…
Job Description:Role Proficiency:Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 Software EngineeringOutcomes: * Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code…
Job Description:SOC Analyst L3 RoleForming part of the SOC within the Global Information Security team, reporting to the SOC Manager based in the United Kingdom. The successful candidate will be responsible for responding to global cyber security related incidents ensuring…
Job Description:SOC Analyst L2 Role:Forming part of the SOC within the Global Information Security team, reporting to the SOC Manager based in the United Kingdom. The successful candidate will be responsible for responding to global cyber security related incidents ensuring…
Job Description:Role Proficiency:Provide helpdesk support for all customer roll outs under supervision from Leads and Managers.Outcomes: * Configure and test the product with directions from the lead for product development implementation and release. Ensure on time delivery and support to…
Job Description:Role Proficiency:Capability for monitoring the team performance and provide support to the team for closing the transactions on time and allocation of work to the team. rnWork with the team for increasing the vendor data base and support the…
Job Description:Role Proficiency:A Voice Associate should under very minimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person…
Job Description:Role Proficiency:Capable to negotiate with potential vendors and do cost savings. Understand company purchase policies and procedures. Having good communication skill & email management. Able to issue Purchase Orders for transactions and follow up for deliveries.Outcomes: * Responding to…
Job Description:Role Proficiency:Possess basic understanding of engineering principles in Electrical/ Mechanical. Work as a part of the team in all Electrical/ Mechanical CAD activities under the guidance of a Lead.Outcomes:Electrical: Development of 2D wire harness drawings conforming with customer requirements…
Job Description: We are seeking a talented and experienced Senior Software Engineer with expertise in WPF (Windows Presentation Foundation), C#, and .NET development. The ideal candidate will have 6 to 8 years of hands on experience in developing desktop applications…
Job Description: Plan the release and release planning (release projects change request and defects). Analyse the upcoming deliveries of project, changes and defects and maintain the test environment planning and highlight any issues or risk associated with it. Liaise with…
Job Description:Role Proficiency:Ability to coach junior team members and contribute to key tasks of critical projects. Manage leadership relationships across technology delivery and sales stakeholders. Understand and communicate industry and technology topics.Outcomes: * Assist in managing the campaign/content calendar Help…
Job Description:Role Proficiency:A Voice Associate should under continuous guidance be able to take customer support calls effectively and efficiently; follow the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to…
Job Description:Role Proficiency:Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associatesOutcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in…
Job Description:Role Proficiency:Execute test cases with accuracy and prevent incorrect product shipment by reporting business critical bugs. Position works under supervisionOutcomes: * Able to complete the assigned test grid without deviation from given test steps Determine product failures and report…
Job Description:Role Proficiency:Apply electrical and mechanical engineering principles to develop professional cost effective designs as a part of the team with support from Designer III and Lead.Outcomes: * Electricala. Development of 2D wire harness drawings conforming with customer requirements and…
Job Description:Role Proficiency:Comfortable discussing offerings services and capabilities internally. Demonstrate ability with messaging in the technology / digital transformation space. Display good understanding of digital/inbound and outbound marketing roles and metrics.Outcomes: * Constantly monitor and analyze trends across industry domains…
Job Description: Role Proficiency: Under the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP/CRM systems and design solutions. Outcomes: * Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and…