\ \ Primary Responsibilities: * Forecasting and Planning: Analyze historical call volume data to forecast future demand and staffing requirements, develop long…
\ DUTIES & RESPONSIBILITIES: Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met. Drive…
#BuildYourDreamWithUsIf you are ambitious and aspire to grow in your career, you are the right candidate for this role. SRG provides you…
\ \ Primary Responsibilities: * Forecasting and Planning: Analyze historical call volume data to forecast future demand and staffing requirements, develop long…
Location:Petaling Jaya (46100) Salary:CompetitiveType:PermanentMain Industry:Other Industries & Skills:Customer Service & Call CentreAdvertiser:Job ID:131247316Posted On:19 October 2024Primary Responsibilities: Forecasting and Planning: Analyze historical…
\ Required language(s): Fluent in Mandarin (English will be an added advantage). Fresh graduates who are interested to start their career in…
About the opportunityQuality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer…
\ Demonstrated experience managing a team of call center representatives, with a particular emphasis on inbound/outbound calls, quality assurance, training, and coaching.…
Job Description Summary Who We Are BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment…
\ We design, build and deliver end to end CX for many of the world\\\'s most respected digital born and vertical leading…
Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating…
Job Description Summary Who We Are BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment…
We design, build and deliver end to end CX for many of the worlds most respected digital born and vertical leading brands.…
Overview:Position Summary:The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a…
\ \ The Position Summary: The Global E2E Support Operations Manager oversees all services delivered from the Global Customer eXperience (GCX) organization…
\ Description Primary Objective: Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls…
Job Description Summary Job Description Job Title: Technical Support Center Specialist Job Description Accountabilities The Technical Support Center Specialist is responsible for…
\ Mohon Kelayakan Diploma with minimum 2 years of working experience in a call center, handling inbound calls. Excellent command of English…
Qualifications:Requirements: Bachelor\'s degree or an equivalent diploma. A dynamic leader with a proven track record of managing large and diverse teams across…
Job Description Summary Job Description Job Title: Technical Support Center Specialist Job Description Accountabilities The Technical Support Center Specialist is responsible for…