GENO HOTEL
Manage bookings: Handle incoming and outgoing reservations via phone, email, and online platforms for services like hotels, travel, or events. Provide customer service: Answer inquiries about availability, pricing, and services; handle complaints and resolve issues promptly. Process payments: Handle payments,…
Mise en place: Measuring, chopping, portioning, and preparing ingredients for the day's service. Cooking and Preparation: Following recipes to prepare and cook various food items, utilizing common Western cooking methods such as sautéing, roasting, grilling, and boiling. Quality Control: Monitoring…
Recruitment and onboarding: Managing the hiring process from job description creation to candidate selection and employee onboarding. Policy development: Creating, implementing, and enforcing HR policies and procedures to ensure compliance with labor laws and internal regulations. Employee relations: Serving as…
Operations Management: Oversee all daily front of house and back of house operations. Ensure the restaurant is clean, well maintained, and inviting. Maintain high standards for food quality, presentation, and service. Staff Management: Hire, train, and schedule staff to ensure…
Beverage preparation: Brew specialty coffees and espresso drinks, and prepare other hot and cold beverages like teas and blended drinks. Customer service: Greet customers, take orders accurately, suggest menu items, handle payments, and create a welcoming atmosphere. Order and payment…
Food preparation: Measuring, chopping, and preparing ingredients for the day's service (mise en place) and cooking food according to recipes and quality standards. Assisting senior staff: Supporting the Chef de Partie, Demi Chef de Partie, or Head Chef by executing…
Develop and execute sales strategies: Create and implement strategic plans to attract new business for rooms, meetings, and other hotel facilities. Client relationship management: Build and maintain strong relationships with current and potential clients, including corporate clients, event organizers, and…
Review daily all arrivals and departures, paying special attention to VIPs and coordinate with company representatives on guest arrivals and departures. Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high…
Ensure professional service standards is constantly practiced. To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first impression. To be totally familiar with all facilities, functions and special events…
· Ensure that all Front Office team members are familiar with the hotel’s products and services, current promotions, policies and other important information. · Ensure that all Front Office’s SOPs are adhered to by all team members. · To respond…
Food preparation: Prepare ingredients and cook dishes according to menu specifications and instructions from senior chefs. This includes tasks like dicing, slicing, grilling, and frying. Station management: Organize and maintain their designated workstation, ensuring it is clean, tidy, and efficient…
Design and concept creation: Develop visual concepts for logos, websites, advertisements, social media, and other marketing materials. Visual execution: Select typography, colors, and layouts; and create static and animated content across various platforms. Collaboration: Work with marketing, branding, and other…
Supervising all Front Office activities i.e guest movement, crowd, staff daily tasks. Maintaining a high level of morale within the department by managing and supporting the team and processes put into place. Coordinating with other departments within the hotel regarding…
Supervise, train, and motivate housekeeping staff, including assigning daily tasks and managing schedules. Inspect guest rooms, common areas, and facilities to ensure they meet established cleanliness and organization standards. Monitor, maintain, and order cleaning supplies, equipment, and linens to ensure…
· To receive job order request and attend to job order request. · Ensure job order request is completed within timeline and keep record of job order request. · Incomplete job order request to bring up to superior’s attention for…
Serve and clear food and beverage items in an unobtrusive and professional manner. Familiar with the beverage service including stemware used and appropriate garnishes. Complete opening and closing side work as assigned and has all tables set according to standard.…
· To ensure to set the correct selling strategy / price and the room type availability must be kept accurate – highlighting any potential obstacles to occupancy immediately to the Front Office Manager and Hotel Manager. · Handling incoming reservations…
Food Preparation: Wash, chop, and prepare ingredients as instructed by senior chefs. Cooking Assistance: Help cook dishes and ensure food quality, presentation, and temperature standards are met. Kitchen Maintenance: Keep the kitchen area, equipment, and workstations clean, organized, and safe…
Front Desk Operations: Managing check in and check out, handling guest payments and billing information. Guest Assistance: Responding to guest inquiries, assisting with requests, providing information, and offering help with hotel facilities and services. Reservations & Bookings: Processing reservations, managing…
· Develops digital marketing strategy by studying economic indicators, tracking changes in supply and demand, identifying customers and their current and future needs, and monitoring the competition · Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social…
Station Management: Manage and maintain their specific kitchen station (e.g., sauces, fish, meat, pastry) and ensure all ingredients and equipment are ready for service. Food Preparation and Cooking: Prepare, cook, and present dishes for their assigned station according to established…
Campaign Management: Assist in developing and executing integrated marketing campaigns across digital and traditional channels to achieve marketing objectives and sales targets. Content Creation: Support the creation and curation of marketing collateral, press releases, social media posts, and other promotional…
Marketing: Develop and implement marketing strategies and campaigns to drive brand awareness and customer engagement. Coordinate with internal teams and external agencies to produce marketing materials (brochures, newsletters, email campaigns, etc.). Monitor and analyze market trends and competitor activity. Assist…
RESPONSIBILITIES: · Respond to enquiries for functions (by telephone, emails and walk in guest). · Conduct site inspection. · Assess the requirements of the proposed function (no. of pax, time, and type of function) and reserve an appropriate venue for…
Key Responsibilities: Prepare and present a variety of baked goods, pastries, desserts, and other sweet products according to recipes and standards. Supervise and guide junior pastry chefs and commis in the section. Ensure consistency and quality of products in line…
Key Responsibilities: Developing and Implementing Strategies: Creating and executing marketing communication plans, strategies, and campaigns aligned with business objectives. Brand Management: Ensuring brand consistency across all channels and maintaining a strong brand image. Content Creation: Developing engaging content for various…
RESPONSIBILITIES: · To maintain high customer service focus by approaching your job with the customers always in mind. · To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you. · To…
We are looking for a detail oriented and proactive Finance Executive General Ledger (GL) to join our Finance team. Key Responsibilities Handle day to day general ledger (GL) accounting activities. Prepare monthly journal entries, accruals, and adjustments. Assist in month…
Job description: Ensure professional service standards is constantly practiced. To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first impression. To be totally familiar with all facilities, functions and…
Ensure professional service standards is constantly practiced. To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first impression. To be totally familiar with all facilities, functions and special events…
· Implementing new technology solutions to meet and enhance departmental needs. · Providing support for information technology infrastructure, including hardware, operating systems, applications software, and networks · Managing the computer operations of an organization by providing help desk services to…
Visual Communication: Develops layouts and designs for a variety of media, including brochures, websites, advertisements, and more. Creative Concepting: Generates ideas and designs that effectively convey messages and meet project objectives. Collaboration: Works with teams (copywriters, marketing, etc.) to ensure…
Job Description: We are seeking a detail oriented and organized Account Executive to join our finance team. The ideal candidate will be responsible for managing general ledger activities, ensuring accurate financial postings, and supporting overall accounting operations. Key Responsibilities: Maintain…
Overseeing daily operations:Managing both front of house and back of house operations to ensure smooth service and a positive guest experience. Staff Management:Hiring, training, scheduling, evaluating, and motivating staff, ensuring they understand and adhere to restaurant procedures and policies. Customer…
Food Preparation and Cooking:Assisting in preparing meals, ensuring food is cooked to the correct standards, and plating dishes according to established guidelines. Kitchen Supervision:Overseeing kitchen staff, delegating tasks, and ensuring all staff adhere to food safety and hygiene standards. Menu…